01Agents

Agents

Interactive chatbots that speak directly with customers or employees. They carry the conversation, collect information, and act on it.

Proactive conversation starter

Lead Generator

“Guide a customer from 'just looking' to qualified lead.”

Lead Generator works at the edge of your knowledge base. It understands the overview without getting lost in every detail. Questions like 'What do you do?' and 'Who works with something like this?' start the conversation — then it asks for contact details and notifies your team by email.

Broad researchGuides the conversation

When someone is unsure whether they need AI, Lead Generator finds the conversation.

Patient sales partner

Customer Advisor

“Knows the product without sounding dull. Helps the customer say yes.”

Customer Advisor joins the conversation with access to your full product catalogue. It answers questions about products, delivery times, warranties, and alternatives — and can advise on fit and features like an experienced store assistant. The customer feels heard and guided.

Deep product knowledgeAnswers user questionsImproves conversion

When the customer asks 'is this right for me?', Customer Advisor has the answer.

Authoritative reference

Knowledge Keeper

“Answers from facts — and can prove it. Every time.”

Knowledge Keeper lives inside a bounded dataset and only answers what it can know with confidence. It traces every answer to a specific source — and would rather decline than guess. Questions get a clear, documented answer or an honest statement that it does not know. It sticks to the facts.

Cited sourcesDefinite answersAuthoritative

What does the SLA say about server downtime? Knowledge Keeper has it documented.

Structured admin

Document Drafter

“Fills templates so you do not have to. Every field. Every time.”

Document Drafter knows your standard templates by heart. It asks a customer — or an employee — for the required information and fills a draft. Correct structure, correct language, no typing errors. Ready for review, not for blind printing.

Template knowledgeCollects all dataProduces drafts

Need a new cooperation agreement? Document Drafter has the draft ready.

Document architect

Data Detective

“Finds the document you did not know you needed.”

Data Detective knows not only the contents of your files, but also the relationships between them. It can tell you which contract belongs to which customer, and when it was last updated. No searching, no navigation. Just: 'find my latest NDA with X.'

Broad file knowledgeDelivers documentsKnows relationships

Do we have an NDA with company X? Data Detective finds it.

02Watchers

Watchers

Passive scripts that run in the background without user interaction. They monitor, sort, and organise — and notify you when something needs attention.

Data router

Classifier

“Reviews incoming data — and decides what should happen next.”

Classifier sits at the edge of your data pipeline and reviews every incoming document or data point. It reads the content, evaluates it against your rules, and decides what should happen — flag it, send it to a team, archive it, or escalate it. No manual triage required.

Sorts automaticallyRoutes correctlyHandles triage

Customer emails piling up? Classifier reads each one and sends it to the right person.

Archivist

Organizer

“Keeps all your resources on the right shelves.”

Organizer continuously maintains the structure of your knowledge base and file systems. It watches for drift — lost documents, duplicates, outdated references — and corrects it. Your resources stay exactly where they should be.

Maintains structureArchives correctlyLoses nothing

NDA saved under 'Marketing' instead of 'Legal'? Organizer finds it and moves it.

Early warning

Hall Monitor

“Smells the smoke before the fire.”

Hall Monitor watches your business-critical platforms and systems — not just whether a server is down, but whether login patterns are unusual, order volume is wrong, or a user's access is behaving strangely. It learns your business rhythm and raises an alarm the moment something feels wrong.

Behaviour analysisDetects anomaliesWarns before failure

A customer account is accessed from three countries at once. Hall Monitor warns you before the fraud team does.

Dynamic hybrid

The Octopus

“Figures out which role fits your question.”

The Octopus chooses the most appropriate agent profile from the set it has been trained on — and behaves accordingly. It can act as a lead generator, product advisor, or something else entirely, depending on how it interprets your question. Not because it is confused. Because the question deserves the best answer.

Multi-functionSelf-evaluatingDynamic role choice

Not quite sure what you need? The Octopus figures it out with you.

Want to know more? Contact us, or

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